Frequently Asked Questions

We have posted responses to many of the questions that are regularly asked of the Dispatchers for your convenience:

Table of Contents

  1. Can I get a copy of my driving record from the 911 Center/Police Dept?
  2. Does my child need to ride in a child safety seat?
  3. Do I need a burn permit/How do I get one?
  4. How do get a 911 Address?
  5. If I give you a license plate number, can you tell me who it belongs to?
  6. Can you run a criminal history on someone or myself for me?

Can I get a copy of my driving record from the 911 Center/Police Dept?

The information that we have access to on our TIES/NCIC computer system is for law enforcement use only and cannot be released to the public.  You can, however obtain a copy or your driving record (MVR) from the Department of Safety by following the instructions on their website or by visiting their Nashville office at 1150 Foster Avenue.  In addition the Dickson Driver's License Testing center can provide MVR's. They are located at:

207 Bruce Drive
Dickson, TN 37055
Phone: (615) 441-6218
Fax: (615) 441-6212
*Tuesday thru Friday 7:00 a.m. to 5:30 p.m.
Note: 2nd Wednesday of the month Station opens 1 hour late.
Draw a Map from Mapquest to this Location

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Does my child need to ride in a child safety seat?

Here is a summary of the changes in the child restraint law in Tennessee that went into effect on July 1, 2004:

• Children under 1 year of age or weighing less than 20 pounds need to be in a backward-facing child-passenger restraint system in the rear seat, if the car has one.

• Children 1-3 and weighing 20 pounds or more would have to be in a forward-facing car seat in the back seat.

• Children 4-8 and less than 5 feet tall would have to be in a booster seat that lifts them to the right height for the car seat belts in the back seat, if the car has one.

• Children 9-12 and 5 feet tall or taller must use a seat belt, preferably in the back seat.

• Children 13-15 and at least 5 feet tall can use a seat belt anywhere in the car.

Related Links:

Vanderbilt Children's Hospital:  http://www.vanderbiltchildrens.com/interior.php?mid=1131

If you would like to have your seat inspected to ensure it is properly installed, come by the 911 Center and we will ask an officer to check it for you.

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Do I need a burn permit/How do I get one?

From October 15 through May 15, anyone starting an open-air fire within 500 feet of a forest, grassland, or woodland must by law secure a burning permit from the Division of Forestry.   Permits are not required for burning in containers such as a metal barrel with a ½" mesh screen cover.  In addition, you should notify the 911 Center at 296-7792 any time of year when you will be doing a controlled burn.  We will notify the appropriate fire department in the event someone reports seeing the smoke.

Permits are free of charge and may be obtained by calling (800) 337-3157 or (800) 367-3507. Burning permits are available Monday through Friday from 8:00 a.m. to 4:30 p.m., except on holidays. Permits may be obtained in advance for weekends and holidays.


TN Division of Forestry link.

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How do I get a 911 Address?

We have detailed information on our Addressing page.

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If I give you a license plate number, can you tell me who it belongs to?
 

We cannot release any information obtained on the TIES/NCIC computer system to the public because of our agreements with the TBI and FBI, who are responsible for the system's administration.  Oftentimes, much of the information may be public record and can be obtained from other government entities such as the county clerk or the TN Department of Safety.  If you have a concern about a suspicious vehicle, we will be happy to send an officer out to investigate it.

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Can you run a criminal history on someone or myself for me?

No.  All criminal history information is maintained by the Tennessee Bureau of Investigation and Federal Bureau of Investigation.  Our access to the information is based on law enforcement use only and is strictly controlled by user agreements we have with each agency.   As for local arrest records, check with the law enforcement agency who may have made the arrest and inquire as to their policy.

The TBI has a program which lets you run a criminal history on yourself our someone.  Instructions are available at the following web address:

TBI Open Record Program

 

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Revised: 12/04/04.